What is the name of your Spa?

We operate Spa on the Rocks in beautiful West Vancouver.

Where do you ship from?

Even though our Spa is based in West Vancouver, we currently ship all orders from our Montreal location. We switched shipping locations in order to provide faster service to our clients across Canada.

How long before you ship my order?

  • Orders will be shipped within 1-3 business days.
  • Shipping can take 1-7 business days depending on location.
  • If we can't fulfill your order you will be notified within 24 hours.

What if I want a product that is not offered on BeautySense.ca?

We work with, and have access to, many different brands. There are certain brands such as Moroccanoil, OPI, etc, that we are not able to advertise online. Please never hesitate to call or email a request as we always try to accommodate our clients.